About Us
Majestic Plumbing is a proudly WA-owned, award-winning leader in the Plumbing and Gas industry with over 40 years of experience.
We deliver commercial maintenance, large-scale industrial and construction projects, and specialist services including advanced leak detection.
Our success is built on quality work, strong relationships, and a supportive team culture.
About the Role
Due to continued growth, we're seeking a friendly, organised, and proactive
Service Coordinator / Scheduler
to join our Malaga-based team.
Reporting to the Maintenance Manager, you'll be a key link between clients, technicians, contractors, and suppliers, ensuring service works are delivered efficiently and to a high standard in a fast-paced environment.
Key Responsibilities
Client & Job Coordination:
Coordinate and schedule reactive and programmed maintenance works
Act as the main point of contact for client service requests and enquiries
Monitor job progress and maintain clear communication with clients and technicians
Coordinate the rotating on-call roster for after-hours emergencies
Assist with quoting, procurement, and supplier/contractor liaison
Compliance, Systems & WHS:
Maintain accurate job, staff, and contractor records in SimPRO and client portals
Track licences, inductions, competencies, and compliance requirements
Ensure SWMS, permits,



and site safety requirements are in place before works commence
Act as the communication link for WHS requirements between clients and field staff
Support audits, reporting, and continuous improvement initiatives
Administration & Accounts Support:
Assist with weekly invoicing and job close-outs
Support the Accounts team with billing queries and aged debt follow-up
Maintain accurate records, policies, and client documentation
Provide general administrative and ad-hoc support to management
Help monitor upcoming opportunities and operational improvements
About You
Experience in a service coordination, scheduling, or administration role (preferred)
Background in a service-based industry such as plumbing, electrical, or HVAC is advantageous
Strong communication skills with a customer-focused approach
Highly organised with excellent attention to detail
Positive, reliable, and able to work both independently and as part of a team
What We Offer
Permanent full time role | Monday–Friday, 7:00am–4:30pm
Competitive salary + company bonus + super + company mobile
On-the-job training and ongoing development opportunities
Supportive, family-oriented team culture with long-term stability
Central Malaga location, social events, Friday lunches, and staff benefits
Hiring now!
Interviews underway —
apply today and join our team
.

📌 Service Coordinator / Scheduler (Perth)
🏢 Majestic Plumbing
📍 Perth