Influence patient safety at
a whole-of-service level – strengthen clinical incident and risk
management, and drive organisational learning and continuous
improvement across PCHN.
VCID
No. ******
This is a
Permanent Full Time position.
Part time and job share will be
considered.
Applicants
assessed as suitable through this process will be considered for
other vacancies within the team (within the next 12
months).
The PCHN
Safety, Quality and Performance team is evolving, with a strong
focus on supporting frontline care delivery, strengthening
contemporary governance and service improvement, and embedding
robust safety and quality systems across Perth Children's Hospital
and Neonatology (PCHN).
About
the Role
We are
seeking an experienced Senior Clinical Incident
Management Coordinator to provide strategic
leadership across PCHN's clinical incident and risk management
program.
Reporting to
the Director, Safety, Quality and Performance PCHN, you will work
with senior clinical and executive leaders, governance committees
and key stakeholders across clinical services and directorates.
You
will support timely, robust response to serious and high-risk
incidents, facilitate complex incident reviews, and provide expert
advice on open disclosure, clinical incident management, and
investigation methodologies, while maintaining an independent,
objective and evidence-based approach.
A key focus
of this role will be fostering a transparent and psychologically
safe culture where staff feel supported to speak up, report
incidents and contribute to organisational learning and continuous
quality improvement.
You will help
identify, analyse and mitigate clinical and system wide risks, and
translate incident findings and data into meaningful safety and
quality improvements for patients, families and
staff.
Key
responsibilities include
Leading
and coordinating the PCHN Clinical Incident Management
Program.
Coordinate and
facilitate incident investigations and complex reviews using
contemporary investigation methodologies.
Analysing clinical
incident data and complex information to provide clear insights
into trends, emerging risks and opportunities for system
improvement.
Partnering with the
directorates to develop and implement strategies that
strengthen patient safety and clinical risk management across
PCHN.
Promoting organisational
learning translating incident findings into practical and
sustainable improvement.
Developing and
delivering education and capability-building in clinical
incident management, investigation, open disclosure and
clinical risk management.
Driving
a culture of learning, transparency and continuous improvement
across PCHN, with a focus on communicating to speak up for
safety, and report incidents and near-misses.
Contributing to the
review and development of patient safety policies, procedures
and governance frameworks.
About
You
If you have
experience leading the formulation, development, implementation and
evaluation of complex policies, frameworks or governance processes,
together with a strong understanding of policy governance,
compliance and the practical application of standards and
legislative requirements, we encourage you to
apply.
About
our Team
Our team




works in partnership with the PCHN directorates (Medical, Surgical,
Allied Health & Neonatology), clinical teams and CAHS colleagues to
support safe, high-quality care.
We lead and coordinate work across
clinical governance, accreditation readiness, quality improvement,
clinical incident and risk management, policy, safety and quality
performance reporting and system-wide learning.
Through
engagement with our workforce and consumers we ensure that our
patients and their families are active partners in their healthcare
journey and contribute to the continuous improvement of our
services.
We are committed to fostering a culture of learning,
continuous improvement and innovation, identifying emerging trends,
evaluating best practice and implementing practical solutions that
strengthen patient safety and improve outcomes for children, young
people and their families.
We are
looking for collaborative and motivated, improvement-minded people
who can build solid relationships, support PCHN and CAHS to
deliver on safety and quality priorities, and help drive practical,
sustainable improvements across PCHN.
How
to Apply
Applicants
are requested to apply online ().
Please note, applicants must have a current, valid email address in
order to apply online.
This email address will be used for
communication with applicants.
Your ability to
meet the work-related requirements will be assessed throughout the
recruitment process.
For your
written application please provide the following:
A
statement addressing selection criteria 1, 2, 3 and
6 as per the Job Description Form in no more than
3 pages.
(View the applicant information package and Job
Description Form (JDF) attached for more information, including
the selection criteria).
(Please
note that examples of how you have applied your skills,
knowledge and experience help to demonstrate that you have met the
selection criteria).
A
current resume which summarises your experience,
qualifications and how you can meet the position
requirements.
Please
provide the name, email, and contact details of two
referees who can be contacted to provide a
reference.
Referees should include at least one individual
who has been or is your direct Line Manager/Supervisor.
(We
will contact you to seek your confirmation prior to contacting
your listed referees).
Selection
Criteria: Please see the attached Job Description
Form.
For Further Job Related
Information: We encourage you
to contact Lauren
Bell on ****** or
******** *** with any specific questions
related to this role.
Help
in submitting your application: If you experience
technical difficulties while applying online, please contact
Employee Services on ******** for immediate assistance during
business hours.
Eligibility:
To be eligible for appointment, applicants must have valid
Australian work rights.
This includes visa holders.
Permanent
appointments may be made to individuals who hold citizenship,




permanent residency, or visas that enable ongoing employment in
Australia.
Sponsorship is not
currently available for this position.
Other
Conditions: WA Health engages staff in positions of
trust and responsibility.
WA Health policies require applicants to
undertake criminal records screening and integrity checking as part
of the appointment process.
Referees may also be asked to comment
on an applicant's integrity and past demonstration of ethical
behaviour.
WA Health is
committed to eliminating all forms of discrimination in the
provision of our service.
We embrace diversity and strongly
encourage applications from people from culturally diverse
backgrounds and people with disabilities.
In addition,
we are committed to growing our Aboriginal workforce as part of WA
Health Aboriginal Workforce Policy.
As a measure to achieve
equality, Section 51 of the Equal Opportunity Act **** applies to
this position and Aboriginal and Torres Strait Islander peoples are
encouraged to apply.
Whilst this
selection process will initially be used to fill the above vacancy,
it may also be used to fill other "similar" vacancies throughout
the health service.
In addition to this, should the successful
applicant decline or vacate the advertised vacancy, then the next
most suitable applicant may also be selected from this process.
Both of these options remain valid for a period of twelve (12)
months from when the authorised delegate endorses the recruitment
decision.
About
CAHS
The Child and
Adolescent Health Service (CAHS) is proud to be the leading service
provider for paediatric healthcare in Western Australia, as the
State's only dedicated health service for infants, children, and
young people.
CAHS comprises three service areas: Perth Children's
Hospital (PCH) and Neonatology, Community Health, and Child and
Adolescent Mental Health Services (CAMHS).
With over
**** employees, our services are delivered at PCH and King Edward
Memorial Hospitals (KEMH), as well as across a network of more than
160 community clinics across the Perth metropolitan
area.
For further
information about the benefits of working for CAHS, please
click here and
for further information regarding CAHS' services, please
click here
CAHS
values: To achieve our vision of healthy kids, healthy
communities, CAHS is committed to providing a workplace
culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability.
During
the selection process you may be assessed on your ability to fulfil
the responsibilities of this position in accordance with the
values.
If you have any questions regarding this, please contact
the person named in this advert.
Support
for your interview process
CAHS is
committed to ensuring that our interview process meets the access
needs of all applicants.
If you require any reasonable adjustments
to accommodate a disability, enhance access, or support your
inclusion and success during the interview, please contact the CAHS
Talent Acquisition Team prior to your interview.
Lodgement is system
generated.
Any submissions on, or after, 4:00pm on the closing date
will not be accepted.
LATE
OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.

📌 Senior Clinical Incident Management Coordinator (Perth)
🏢 Department of Health (WA Health)
📍 Perth