Service Coordinator – SA
Join a high-performing operations team | Fast-paced role | Customer-focused + organisational powerhouse
We're looking for an experienced
Service Coordinator
to support our growing operations.
If you thrive in a busy environment, love keeping jobs moving, and enjoy being the go-to person who keeps Customers, Technicians, and operations aligned - this role is for you.
This is a key role responsible for coordinating
Service, Inspection, Repair, and NDT works
across the SA region.
You'll manage the full workflow from enquiry to invoice, ensuring every job is planned, resourced, mobilised, executed, and finalised with accuracy and professionalism.
Why You'll Love This Role
Variety every day - no two jobs or Customers are the same
A supportive team that values accuracy, communication, and initiative
Opportunity to work across multiple industries and major SA clients
Be the "hub" of our service delivery operations
What You'll Be Doing
Customer & Communication Management
Be the first point of contact for calls, emails, and job requests
Prioritise, log, assign, and acknowledge Customer enquiries within required timeframes
Maintain skilled and proactive communication from job creation to completion
Update all communication and progress notes in Pronto/Core
Planning, Scheduling & Coordination
Work closely with Estimators to gather scopes, support quoting, and manage variations
Request Customer POs and assemble Job Packs (scope, safety, POs, parts, mobilisation details)
Schedule jobs, allocate qualified Technicians,



and update timelines in Core/Pronto
Run weekly WIP reports and maintain accurate Service Call dates
Mobilisation & Logistics
Verify Technician qualifications, inductions, medicals, and compliance requirements
Manage onboarding and maintain the Technician Qualification Matrix
Facilitate Customer access approvals
Book flights, accommodation, vehicles, and hire equipment
Raise and track labour hire and equipment hire POs
Compliance & Certification
Manage Site Agreements and ensure post-job documentation is completed
Support NATA and DNV certification workflows
Set up Customers in Tech-Inspect and maintain certificate accessibility
Financial Administration
Prepare and issue daily invoices accurately
Process credits, Ariba invoices, and COD payments when required
Provide weekly updates on aged receivables
Reporting & Continuous Improvement
Maintain forecasting and inspection schedules
Escalate delays, non-compliance, or supplier issues
Contribute to improving processes, Job Packs, and workflow efficiency
What You'll Bring
Strong organisational and multi-tasking skills
Excellent Customer service and communication ability
Ability to work under pressure in a busy service environment
High attention to detail and a focus on accuracy
Understanding of scheduling, mobilisation, and resource planning
Ability to interpret scopes of work and compliance requirements
Experience with Pronto, Core, Ariba, CMS, Pegasus, and Microsoft Office
Apply now or send your CV and cover letter to Renee Skipper at ******

📌 Service Coordinator (South Australia)
🏢 Mining Manufacture
📍 South Australia