Legal Receptionist
Southern Vales Legal is seeking an organised, professional and personable
Legal Receptionist
to join our team.
This is an important front-of-office role and a key part of the day-to-day operation of the practice.
As the first point of contact for many of our clients, visitors and callers, you will help shape their experience with the firm from the moment they make contact.
You will be responsible for managing reception, providing a welcoming and professional service, ensuring enquiries are handled appropriately and helping clients connect with the right person within the practice.
The role also provides essential administrative support across the office and assists with keeping appointments, communications, files and systems organised and running smoothly.
You will be recognised and supported as an integral part of the team.
This is not simply a reception role.
You will play an important part in how our clients experience the firm and in helping the wider team work effectively each day.
Key Responsibilities
Manage reception and provide a professional and welcoming first point of contact for clients, visitors and callers
Answer incoming telephone calls and respond to general enquiries
Take accurate messages and ensure enquiries are directed promptly to the appropriate team member
Book, reschedule and confirm client appointments
Maintain calendars and diaries and send appointment reminders
Monitor general firm email accounts and ensure correspondence is appropriately directed
Prepare and retrieve files for appointments




Maintain electronic and physical filing and document systems
Manage closed and archived files and assist with file retrieval
Assist with routine outgoing correspondence and documents to clients
Collect and distribute incoming mail
Attend to routine banking, post office and document delivery requirements
Maintain stationery and general office supplies
Keep reception and shared client areas organised and presentable
Assist with the day-to-day administration of the firm's legal practice-management, document-management, email and office systems
Maintain accurate client and administrative information within the firm's systems
Assist with routine software and technology matters and escalate more complex IT issues where required
Provide general administrative support across the legal and support teams as required
About You
You will understand that reception is more than simply answering the telephone.
You will be an important communication link between our clients and the wider team and will take pride in ensuring clients feel welcomed, informed and assisted.
You will have:
Excellent communication skills and a professional telephone manner
A friendly,



calm and confident approach to dealing with clients
Strong administration and organisational skills
The ability to coordinate appointments, diaries and competing priorities
Excellent attention to detail
Strong computer skills and confidence working across a range of electronic systems
The ability to learn new software quickly and work comfortably with email, calendars, document systems and legal practice-management software
Good judgement and an understanding of when an enquiry should be referred to another team member
The ability to exercise discretion and maintain confidentiality
A proactive, reliable and flexible approach to work
A willingness to assist across the office as required
Previous experience in a legal practice, professional office or administration environment would be highly regarded, although it is not essential.
We also welcome applications from
entry-level candidates, people currently studying law, or those with a genuine interest in the legal profession
who have strong communication and organisational skills and are keen to learn and develop within a legal workplace.
Diverse hours may be considered for the right candidate.
This is a varied role for someone who enjoys working with people, being involved across the office and becoming an important part of the day-to-day operation of the practice.
How to Apply
Please submit your
CV and a brief cover letter
either:
through
SEEK
; or
by email to
******
Applications close at ***** pm on Friday, 28 August ****

📌 Legal Receptionist (South Australia)
🏢 Southern Vales Legal
📍 South Australia