About us
Our Client - Outback Aussie Tours has been sharing the real outback with travellers for 34 years.
We're a multi-award winning Savannah Guide Operator running day tours, Thomson River cruises, and escorted outback journeys to some of Queensland's most iconic destinations from Birdsville and the Channel Country to Cape York and the Torres Strait.
Our strength is authenticity: deep local knowledge, long-standing supplier relationships, and a team that genuinely loves this part of the world.
About the role
As Senior Operations Manager, you'll sit at the heart of the business keeping tours running efficiently, supporting a passionate team, and making sure our customers and suppliers always experience us at our best.
This is a senior role with real scope, reporting directly to the General Manager.
Key responsibilities
Own the annual activity calendar, build it, improve it, and keep the whole business on track against it
Manage day-to-day operations across the full extended tour program
Develop and implement systems that drive consistency, efficiency, and transparent communication internally and with suppliers
Make sure the operations team has the people, equipment, and resources they need to deliver
Oversee multiple venues including events
Analyse operational data to check that what we promise our market is what we actually deliver
Translate business strategies into practical plans and hold the team accountable for results
Ensure all activities comply with relevant regulators,



including DTMR Operator Accreditation, AMSA, ONRSR, WHS, and Food Safety frameworks
Report regularly to the General Manager with clear, honest operational updates
Foster a team culture where people take pride in their work and look out for each other
About you
3–5 years' experience in an operations management role
Proven ability to lead a team, build accountability, and get results through people
Strong organisational skills and high attention to detail
Clear communicator in writing, in conversation, and face to face
Analytical mindset with experience working with operational data
Practical problem-solving skills and the drive to see things through
Comfortable working with software systems and open to learning new tools
Australian citizen, permanent resident, or New Zealand citizen living in Australia
Familiarity with any of the relevant regulatory frameworks (DTMR, AMSA, ONRSR, WHS, Food Safety)
Benefits
Salary package negotiable based on your experience, with eligibility for bonus and incentive schemes
A genuine work-life balance with no soul-crushing commute, real downtime, and a slower pace
A close-knit team that cares about the work and each other
Life in Longreach with good schools, a strong community, and a lifestyle that's tough to find in a capital city
The chance to make a meaningful mark on an established, nationally recognised business with an exciting growth trajectory
Opportunities like this dont come often so apply now!

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