SaaS Customer Experience Lead & Platform Champion (Richmond)

SaaS Customer Experience Lead & Platform Champion (Richmond)

16 Aug
|
Jobtailor
|
Richmond

16 Aug

Jobtailor

Richmond

Jobtailor is seeking an experienced customer support qualified to deliver expert SaaS assistance to builders, subcontractors, and suppliers. You will resolve complex inquiries, optimize the support platform, and collaborate with Product and Success teams on strategic initiatives.

The role emphasizes simplifying technical concepts for customers, improving processes, and driving a scalable, self-service experience.

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📌 SaaS Customer Experience Lead & Platform Champion (Richmond)
🏢 Jobtailor
📍 Richmond

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