Job Description

Leaving Violence Program - Program Manager

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Remote Area Aboriginal and Torres Strait Islander Corporation – Cairns QLD

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RAATISC's Leaving Violence Program team is growing, and we have an opportunity for you to be our new Program Manager based in Cairns!

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The team are looking for a skilled and compassionate individual who is committed to providing high quality support to Aboriginal and Torres Strait Islander people.

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About the program:

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The Leaving Violence Program supports eligible victim-survivors to leave, or who are planning to leave a violent intimate partner relationship.

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The Program can provide up to $5,000 in financial support (up to $1,500 in cash and $3,500 in goods and services).

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Eligible individuals can also get up to 12 weeks of case support for referrals, risk assessments and safety planning.

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Our Organisation:

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RAATSIC is committed to the development and maintenance of a workplace culture that delivers culturally relevant and professional programs to clients with integrity.

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Our Vision is for RAATSIC to be that positive inspiration to make a difference in Aboriginal and Torres Strait Islander people's lives

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Our Purpose is to empower Aboriginal and Torres Strait Islander families and their children to thrive and prosper.

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Our Values are Accountability, Empowerment, Collaboration and Inspire

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Position Purpose:

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Your primary role will be responsible for:

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Undertake a limited case load of case management and intake work to ensure program best practice across the Intake and Client Officer team if required.

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Undertake travel when necessary to remote communities across Cape York, Thursday Island,



the Gulf and Townsville supporting stakeholder engagement, victim-survivors accessing the program and Client Officers.

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Undertake daily approvals of eligible referrals.

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Oversee client officer and intake caseloads and manage allocation of any new referrals.

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Undertake daily approvals for client financial requests.

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Ensure accurate data entry into the case management system.

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Training of staff in the Program processes, intake and case management processes.

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Assist with Monthly data reporting.

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Along with your dedication to supporting our Mob, you will also apply your exceptional community engagement experience to create and maintain strong and supportive relationships with stakeholders.

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The Opportunity:

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This is a full time, Cairns based position.

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Provide trauma-informed, client-centred, and culturally safe ethical and accountable practices to support the team when required.

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Provide emotional and practical support, ensuring victim-survivors feel supported and empowered with options to make informed decisions that enhance their safety.

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Implement intervention strategies, ensuring timely and effective responses to immediate safety concerns.

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About You:

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Must have experience and knowledge of risk assessment and safety planning and coordinated services responses.

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Ability to maintain a high level of privacy and confidentiality practices and organisational policy procedures.

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Ability to work in a culturally respectful and competent manner, with Aboriginal and Torres Strait Islander's young people, their families, and communities.

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Understand how Domestic and family violence impacts Aboriginal and Torres Strait Islander people and communities and the challenges with accessing support services and safety.

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Have effective time management skills (punctuality, meeting deadlines, prioritising tasks) and the ability to provide leadership across the team.

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Be a productive, passionate, and positive contributor to an already established team that are dedicated to making a difference to vulnerable people's lives.

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Have a proficient level of computer skills and ability to learn software programs efficiently.

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Come be part of a busy and supportive team making a difference, creating meaningful opportunities, and changing lives!

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What We Offer

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Competitive salary based on experience.

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Salary packaging of up to $15,900 p.a.

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Supportive and collaborative team environment.

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Opportunities for professional development.

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Applicants must hold or be willing to obtain a valid Working with Children Check (Blue Card) before commencement and a current provisional or open Drivers Licence.

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As a proud Aboriginal and Torres Strait Islander community-controlled organisation, we strongly encourage applications from Aboriginal and Torres Strait Islander people.

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📌 Leaving Violence Program - Program Manager (Cairns)
🏢 Remote Area Aboriginal and Torres Strait Islander
📍 Cairns