Executive Support Officer

- Employment Type: Temporary Opportunity until 15th June 2027
- Location: McKell, Sydney. Flexible/hybrid working arrangements available across NSW, with 50% office attendance required a fortnight.
- Grade: DCS clerk 5/6
- Salary Range: $99,938 – $110,271 base salary dependent on experience, plus 12% superannuation and Leave Loading

About us
Government Technology Platforms forms part of Digital NSW within the NSW Department of Customer Service (DCS). We design, build, and maintain digital solutions that are used across all NSW Government agencies: https://www.digital.nsw.gov.au/delivery/government-technology-platforms

About the opportunity
An exciting opportunity has become available for an Executive Support Officer within the Executive Office of Government Technology Platforms; part of Digital NSW and the Department of Customer Service. Our aim is to be the state’s trusted partner to enable accessible and secure digital platforms and services for the citizens and businesses of NSW. https://www.digital.nsw.gov.au/delivery/government-technology-platforms

Reporting to the Executive Officer, will provide a range of executive support and administrative services to facilitate the effective delivery and continuous improvement of executive office operations. This role directly supports the Executive Director and contributes to broader organisational outcomes.

Key responsibilities

- Organising and maintaining the Executive Director's diary, scheduling meetings, and ensuring they are well-prepared for meetings.
- Drafting, reviewing, and managing emails, letters, and other forms of communication.
- Preparing agendas, taking minutes, and following up on action items from meetings.
- Creating and developing presentations, reports, and briefing notes.
- Supporting various projects by coordinating tasks, gathering information, and ensuring deadlines are met.
- Acting as a point of contact between the Executive Director and other staff or external stakeholders.
- Assisting in the planning and execution of events, workshops, and conferences.

What you will bring to this role

- Proven success in supporting senior executives in a fast-paced and dynamic environment to undertake a broad range of executive and business support functions

- Demonstrated ability to contextual information to critically assess and prioritise requests to assist focusing senior leaders' activity

- Manage the Executive Director’s diary, records, correspondence,



and meetings to effectively manage their agenda

- Experience in drafting, preparing and reviewing correspondence, agendas, minutes, presentations, and briefing notes to support business requirements, while assisting with reporting, analysis and maintaining processes

- Experience in supporting and delivering cross-team projects and initiatives including undertaking secretariat functions such as agendas, meeting papers and minutes

- Experience in assisting the team with planning, material collation, and analysis to meet organisational standards, while gathering and providing information for executive reports to support informed decision-making and planning.

- Experience in an agile, digital environment would be highly desirable

For role‑related enquiries, please contact Carlie Bitz at [email protected]

Why join GTP?

- Influence high‑impact, all‑of‑government digital platforms.
- Work flexibly in a senior leadership role with real decision‑making authority.
- Be part of a growing organisation shaping the future of digital services in NSW.

AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance
GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.

Working at DCS

- 35-hour working week, with opportunities for flex leave where additional hours are worked
- Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability)
- Learning tools are available for ongoing professional development




- Health and wellbeing programs

This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months.

How to apply

Please submit:

- A cover letter outlining your interest and suitability for the role (maximum two pages).
- A current resume (maximum five pages).

Important requirements

To be considered for roles in the NSW public sector, applicants must:

- Be NSW residents or willing to relocate.
- Hold appropriate working rights for the type of employment offered:

Ongoing (permanent) roles require Australian citizenship or permanent residency. Temporary roles require valid work rights for the full duration of the role. More information is available in the PSC Essential Requirements Factsheet.

Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 10th of June 2026 at 10:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that advantages people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Executive Support Officer (Australia)
🏢 Nsw Government
📍 Australia