At South Coast Sports Medicine, our work is guided by four core values: Leadership, Clinical Excellence, Care & Respect, and One Team.

We're looking for a friendly, reliable and adaptable Medical Receptionist to join our administration team in our busy multidisciplinary practice. If you thrive in a fast paced environment, enjoy solving problems, communicate confidently, and can remain calm when things get hectic, we'd love to hear from you.

This role suits someone who is looking for a long-term position and wants to grow with our team.

About the Role

As the first point of contact for our patients, you will play an important role in ensuring our clinic runs smoothly and patients feel welcomed and supported.

No two days are the same. If you enjoy variety, thrive on being busy and love the satisfaction of keeping everything running smoothly, you'll fit right in with our team.

Your responsibilities will include:

- Welcoming patients and managing front desk enquiries

- Booking and scheduling appointments across clinicians and different software platforms

- Processing payments, Medicare claims and private health rebates

- Managing phone and email enquiries

- Maintaining accurate patient records and confidentiality

- Entering and processing referrals

- Supporting clinicians and colleagues to keep the clinic running efficiently

This is a permanent part-time position (22 hours per week). Additional hours will be available to cover annual leave, staff absences and an upcoming period of long service leave. There may also be opportunity for additional hours in the future. Typical rostered hours are expected to be:

- Monday: 9:00am – 6:30pm

- Tuesday: 10:00am – 6:30pm

- Friday: 12:30pm – 5:30pm

Flexibility to provide additional leave cover will be highly regarded.



Due to the training and continuity required for this role, this position is not suitable for short-term or gap year applicants.

About You

We're looking for someone who:

- Enjoys working in a fast-paced environment where every day is different

- Is warm, professional and calm under pressure

- Communicates clearly and respectfully with patients and colleagues

- Is organised with strong attention to detail

- Is confident using computer systems

- Works well both independently and as part of a team

- Thinks laterally and enjoys finding practical solutions

- Is reliable, positive and enjoys being part of a supportive team

- Previous experience in a medical receptionist or administration role is highly regarded.

What We Offer

- A welcoming and supportive team environment

- On-the-job training and opportunities to build your skills

- The chance to work alongside experienced clinicians

- Exposure to a diverse range of sports medicine and allied health services

Previous experience as a Medical Receptionist or in an administration/customer service role is preferred but not essential. We are committed to training the right candidate who shares our values and is looking for a long-term opportunity.

How to Apply

If you’re ready to join our vibrant team, make a positive impact and grow in a supportive environment we would love to hear from you. Please submit your cv with cover letter via Seek.

In your cover letter, we'd love to hear:

- Which of our four values—Leadership, Clinical Excellence, Care & Respect, or One Team—resonates most with you, and why.

- Why you believe you'd be a excellent fit for the team at South Coast Sports Medicine.

Applications will be reviewed as they are received, and interviews may commence before the closing date.

Only shortlisted candidates will be contacted. We look forward to meeting you!

📌 Medical Receptionist (Albany)
🏢 South Coast Sports Medicine
📍 Albany