Digiton Logistics Pty Ltd is a premier Australian private transport and freight provider based in Victoria operating a modern fleet and delivering tailored supply chain solutions that connect Australian businesses with key national markets. The Fleet Manager role is responsible for coordinating day-to-day fleet movements and dispatch systems, responding to incoming enquiries from drivers and clients, and maintaining a solid focus on customer service throughout the transport process.
Key responsibilities
- Coordinate day-to-day fleet movements and dispatch systems
- Respond to incoming enquiries from drivers and clients, providing timely support and updates
- Process high volumes of transport bookings via phone and email, ensuring scheduling accuracy
- Monitor service performance, addressing any delays, issues, or additional charges
- Support driver use of mobile apps, ensuring accurate time and job data is captured
- Participate in driver support, training, and service recovery activities as needed
- Maintain a strong focus on customer service throughout the transport process
- Assist with driver onboarding ensuring all compliance requirements are met
- After hours calls and operations on a rostered and as directed basis
About you
- Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations
- Academic qualification in management with a bachelor degree is preferred
- Strong customer service focus with proven problem-solving ability under pressure
- Confident communication skills with sound literacy and numeracy
- Familiarity with logistics systems and real-time tracking platforms
- Knowledge of compliance requirements including fatigue, mass, load restraint and dangerous goods regulations
About us
Digiton Logistics Pty Ltd is a premier Australian private transport and freight provider based in Victoria operating a modern fleet and delivering tailored supply chain solutions that connect Australian businesses with key national markets.