Parramatta, Australia | Posted on 07/24/2026

We are seeking a skilled ProvisioningEngineer to join our network operations team. In this role, you will takeownership of approved network designs and deliver them through to successfulservice activation on the live network.

You will beresponsible for planning, configuring, testing, and commissioning servicesacross fibre, transport, and IP networks while coordinating with multiplestakeholders to ensure timely, high-quality, and error-free service delivery.The role requires strong technical hands-on expertise, excellent coordinationskills, and the ability to work in a shift-based environment.

- Takeownership of approved orders from the Design team and deliver them through tosuccessful service activation within committed timeframes
- Planprovisioning activities, book change windows, prepare configuration scripts,and verify all pre-requisites before activation
- Configure,activate, and commission services on the live network in accordance with theapproved design and change management processes
- Coordinatewith Field Engineers, NOC, customer technical contacts, and third parties(e.g., carriers, NBN Co, vendors) to ensure end-to-end service delivery
- Performthorough service testing and validation against acceptance criteria and obtaincustomer sign-off where required
- Diagnoseand resolve issues encountered during provisioning; elevate to Design, VendorSupport, or senior engineers when necessary
- Executerollback procedures cleanly when required and ensure the network is returned toa reliable state
- Updateinventory, provisioning records, and order management systems accurately uponcompletion of each task
- Producehandover documentation for Service Operations and ensure monitoring andalarming are correctly configured




- Providepost-activation support during the warranty/early-life period and assist withfault investigation
- Workshifts and after-hours change windows as required, following on-call andescalation procedures
- Identifyrecurring provisioning issues or process gaps and contribute to continuousimprovement initiatives
- Comply with workplace Health, Safety, andEnvironment (HSE) policies and procedures at all times
- Activelycontribute to process improvement initiatives and suggest enhancements toworkflows and best practices

Undertake any other dutiesand activities as requested by the line manager or as required by businessneeds

Requirements

- Education : Bachelor’s degree in Telecommunications,Electronics, Computer Science, or related engineering field (Diploma withstrong relevant experience may be considered)
- Experience : 4–8 years of hands-on experience in networkprovisioning and service activation within a telecom or service providerenvironment
- Technical Skills:
- Hands-onconfiguration and provisioning of Juniper (MX), Cisco, and Nokia devices
- Strongexperience with SecureCRT, WinSCP, and scripting for device configuration
- DWDMprovisioning experience on Nokia PSS and Huawei platforms using NFM-P and NFM-T
- Workingknowledge of Alcatel SDH (1660, 1662, 1642), Cisco WIP routers, NokiaNGTT/NGCE-AA, and Netconfig roles
- Experiencewith Microsoft Azure and AWS networking, including tunnel creation
- Operationalknowledge of NBN Portal, One Manage, TEMIP, Voice Switches, and OSS systems
- Excellentcoordination and stakeholder management skills
- Strongproblem-solving and troubleshooting abilities under pressure

- Other Requirements:

- Willingnessto work in rotational shifts and after-hours change windows
- Huaweicertifications - NCE-CE (Cloud & Enterprise) and NCE-TX (Transmission)
- Experiencewith fibre, transport, and IP/MPLS service provisioning

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📌 Provisioning Engineers (City of Parramatta Council)
🏢 Rmsi
📍 City of Parramatta Council