Glady & Co Mental Health Support in Boronia, VIC, is seeking a Customer Service Team Lead to guide front-line service delivery and champion a participant-centred experience. You will lead the Customer Service Administrators, shaping efficient intake, enquiry management, escalations and continuous improvement to achieve outstanding participant outcomes.
You’ll be responsible for developing a high-performing function, coaching the team, and partnering with leadership to ensure qualified, timely
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📌 NDIS Customer Service Team Lead - Community Care (City of Knox)
🏢 Glady and Co Mental Health Support
📍 City of Knox
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