Bilingual Customer Support Specialist EN/JP - AI-Driven APAC (City of Sydney)

Bilingual Customer Support Specialist EN/JP - AI-Driven APAC (City of Sydney)

16 Aug
|
Klaviyo
|
City of Sydney

16 Aug

Klaviyo

City of Sydney

Klaviyo in Sydney, Australia, is seeking a Customer Support Specialist fluent in English and Japanese to support our APAC customer base.

You will handle email and live chat, diagnose issues, advise on e-commerce and marketing setup, document steps, and integrate AI workflows to improve efficiency.

This role is hybrid with weekend shifts and requires familiarity with Zendesk, Salesforce, MS Office, G-Suite, and APIs.

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📌 Bilingual Customer Support Specialist EN/JP - AI-Driven APAC (City of Sydney)
🏢 Klaviyo
📍 City of Sydney

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