Location: Sydney, Australia – Full time, Permanent
Reporting to the National Virtual Pharmacy Manager, the key responsibilities include:
- Provide a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
- Build relationships with customers and ensure their experience is second to none.
- Process orders, credits and returns.
- Liaise with cross‑functional teams to service ad‑hoc requests and deliver on business needs.
Qualifications & Skills
- Bachelor’s degree or equivalent in pharmacy or business (preferred but not required).
- 1+ year experience working in pharmacy.
- Experience in a customer‑facing role (highly desirable).
- Excellent written and verbal communication skills.
- Hardworking, punctual, and patient.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Must be eligible to work in Australia (Australian citizen or appropriate visa holder).