Forty Winks is seeking an experienced Customer Service Lead for our National Support Centre in Mulgrave. This full time, office-based role supports stores, customers, suppliers and internal teams with a customer-first approach.
Key duties include managing enquiries, coordinating online orders, and overseeing front-of-house operations. The role requires robust organisation, explicit communication, and the ability to handle multiple priorities in a fast-paced retail environment.
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📌 Customer Experience Lead – National Support & Operations Melbourne
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📍 Melbourne