We are looking for a reliable, mature and self-motivated Trade Desk Assistant to join our team.
This is a full-time Monday to Friday position working within a busy trade and industrial supply environment.
Start times are flexible depending on operational requirements, with some days commencing at 7:00am and other days at approximately 8:30am.
About the Role
The Trade Desk Assistant will be responsible for assisting trade customers, processing orders, preparing products, maintaining the trade counter and supporting the day-to-day operation of the warehouse and showroom.
The position would suit someone who enjoys dealing with customers, is organised, hands-on and able to work independently without requiring constant supervision.
Key Responsibilities
Serving trade customers at the counter and over the phone
Processing sales, orders and customer enquiries
Preparing and picking customer orders
Assisting customers with product selection
Learning our range of epoxy coatings, concrete preparation equipment, tools and accessories
Maintaining a clean and skilled trade counter and showroom
Receiving and putting away stock
Assisting with stock control and general warehouse duties
Following up customer enquiries and orders




Working closely with the sales and management team
Helping ensure customers receive fast, professional and friendly service
What We Are Looking For
We are looking for someone who is:
Reliable and punctual
Mature and self-managed
Friendly and confident dealing with customers
Comfortable working in a hands-on trade environment
Organised and able to prioritise tasks
Willing to learn about technical products
Physically capable of assisting with stock and customer orders
Able to work well as part of a team while also working independently
Previous experience in a trade counter, hardware store, industrial supply business, warehouse, construction supply or similar environment would be highly regarded.
A current Australian driver's licence is preferred.
Hours
Full-time – Monday to Friday
Working hours will vary depending on business requirements. Some days may commence at approximately 7:00am, while other days may commence around 8:30am.
$75,000 per annum + Superannuation
This is a excellent opportunity for someone looking for a stable full-time role with the prospect to learn, develop product knowledge and grow within an established trade business.
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📌 Trade Desk Assistant New South Wales (Australia)
🏢 Protrade Warehouse
📍 Australia