The Role

In this highly visible role, you’ll be responsible for managing and growing key customer relationships while driving both top-line performance and profitability. You’ll partner closely with internal teams and external stakeholders to strengthen our market presence and deliver win-win outcomes for both our business and our customers. You will:

- Take full ownership of Metcash, Emerging and Export accounts, delivering profitable sales growth
- Manage customer P&L; performance, ensuring revenue and margin targets are achieved
- Build strong, collaborative partnerships so customers see us as their partner of choice in category growth
- Drive brand visibility, ranging, and distribution across in-store and online channels
- Plan and execute promotional strategies, evaluating performance through ROI, uplift and market dynamics
- Lead key initiatives including range reviews, tenders, and recent product launches
- Partner with Marketing, Supply Chain, Finance, and Category teams to deliver aligned, effective outcomes
- Ensure accurate forecasting and demand planning for base, promotional, and NPD activity
- Provide insights and performance analysis to support ongoing commercial decision-making

About You





You’re a relationship-driven and commercially minded professional who thrives in a fast-paced OTC or FMCG workplace. You’re confident owning conversations at a senior level and balancing strategic thinking with hands-on execution. You’ll bring:

- 5+ years’ experience in a Key or National Account Management role within FMCG or OTC
- Strong commercial and financial acumen, including P&L; ownership and trade investment analysis
- A proven ability to build trusted, long-term customer relationships
- Strong negotiation skills, with a track record of achieving mutually beneficial outcomes
- A sharp focus on execution excellence across retail environments
- The ability to interpret data and translate insights into actionable strategies
- Excellent communication and stakeholder management skills
- A highly organised and adaptable approach, with the ability to manage competing priorities

Why Join Us?

- Own high-profile national accounts and make a visible impact
- Work in a collaborative, cross-functional environment
- Extra Perks: Enjoy unique benefits like volunteer leave, Birthday Leave, and versatile working to support the way you work best.Contribute to the growth of a well-regarded healthcare portfolio Be part of a business that values partnership, performance, and continuous improvement

📌 National Account Manager – Grocery (Macquarie Park)
🏢 Key Pharmaceuticals Pty
📍 Macquarie Park