About Us :

Jacob Body and Paint is part of the Jacob Group of Companies, a proud, locally owned family business that has operated in the region for over 90 years. Our core strengths are family values, customer service excellence, and our employees, who are at the heart of our business.

The Opportunity:

This is an exciting and rewarding opportunity for a customer-focused Receptionist /Administration Assistant to join our leading rural panel shop.

You will be the primary point of contact for our customers, delivering exceptional service and providing administrative support. Your primary role will be to ensure the smooth and efficient operation of our front desk and assist with various clerical duties.

We Offer:

- Employee benefits

- Employee discounts across the Jacob Group of Companies and affiliated businesses

- Modern facilities

- On-the-job training

- Franchise training

- Personal and career growth

Duties:

- Meet and greet customers

- Assist customers accordingly – over the phone, in person, via e-mail

- Answer phones promptly





- Distribute messages

- Following up on assessments and required paperwork

- Adjusting quotes

- Sending quotes to insurance companies, assessors and private clients

- Assist client in lodging & monitoring claims

- Assist with debtors – private & insurance repairs, towing and holding yard

- Charging out of all towing invoices

- Process Banking

- Eftpos & Amex reconciliations

Requirements:

- Strong written and verbal communication skills

- Ability to work well within a team environment

- Great attention to detail

- Intermediate to advanced Microsoft Office skills

- Professional presentation

- Customer service orientation

- Have a solid work ethic and dedication to work

- Strong organisational skills

- Motivation and enthusiasm

- Desire to achieve

- Unrestricted driver's licence

Please note that only short-listed applicants will be contacted.

📌 Reception/Administration Support - Jacob Body and Paint (Wodonga)
🏢 Jacob Group
📍 Wodonga