At Prima PMI, we're not your typical printing company. We’re Australia’s largest consumer print manufacturer, operating in a fast-paced, high-volume environment where quality, speed, and accuracy are of utmost importance.
We’re looking for an experienced Shipping & Dispatch Team Leader to take ownership of our outbound logistics operation and lead a hands-on team to deliver on-time, accurate dispatch every day.
About the Role
You’ll lead the Shipping & Dispatch team, ensuring finished products are packed, manifested, and shipped efficiently while meeting courier requirements and daily SLAs. This is a hands-on role suited to someone who understands, manufacturing and the logistics behind it all.
Key Responsibilities
- Lead and motivate the Shipping & Dispatch team
- Manage daily dispatch priorities to meet SLA targets
- Create and manage courier manifests and dispatch documentation
- Coordinate with multiple couriers and freight providers
- Ensure compliance with courier rules, cut-off times, and packaging standards
- Monitor daily production and dispatch reports
- Troubleshoot shipping issues and drive continuous improvement
- Work closely with Production, Warehouse, and Customer Service teams
What We’re Looking For
- Experience in Print Manufacturing (desirable)
- Strong knowledge of shipping, dispatch, and logistics operations
- Experience working with multiple couriers with consideration of individual requirements for packing rules
- Proven people leadership experience
- Understanding of end-to-end production workflow
- Ability to manage priorities in a fast-paced workplace
- Experience using production or logistics management software
- Management or logistics qualification (desirable)
📌 Shipping & Dispatch Team Leader (Noble Park North)
🏢 Prima PMI
📍 Noble Park North
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