WEX is seeking a Customer Service Advisor for a high-volume Call Center in Melbourne. You will provide frontline multilingual phone support across APAC, resolving queries at first contact and maintaining high customer satisfaction targets.
You will work in a quick-paced, live-queue environment, with structured rosters and in-office schedules to ensure coverage. Experience in BPO, Cantonese/Mandarin/English, and knowledge of CRM tools are essential.
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📌 APAC Multilingual Customer Support Advisor – First Contact (Melbourne)
🏢 Wex
📍 Melbourne
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