Apex Superannuation (Australia) Pty Ltd in Wollongong is seeking a Customer Service Officer to provide accurate information to members and resolve enquiries in a timely manner. You will communicate via phone and email, support member interviews, and ensure issues are followed through to resolution.
The role requires detailed superannuation knowledge, RG146 certification (or willingness to obtain), and the ability to work collaboratively within a team while maintaining a calm and empathetic