Booking patient appointments and procedures

Liaising with hospital staff

Verifying Medicare and private health insurance details

Completing patient invoicing, Medicare, DVA and Eclipse claims

Following up rejected or delayed claims and unpaid invoices

Obtaining results and maintaining accurate patient records

Scanning and attaching documentation; managing incoming mail and emails

Facilitating communication between patients, the Specialist and staff

Maintaining strict confidentiality of patient, practice and financial information

Ensuring a high level of accuracy in all administrative and billing tasks

Key Responsibilities

- Answering incoming phone calls

- Booking patient appointments and procedures

- Liaising with hospital staff

- Verifying Medicare and private health insurance details

- Completing patient invoicing, Medicare, DVA and Eclipse claims

- Following up rejected or delayed claims and unpaid invoices

- Obtaining results and maintaining accurate patient records

- Scanning and attaching documentation; managing incoming mail and emails

- Facilitating communication between patients, the Specialist and staff





- Maintaining strict confidentiality of patient, practice and financial information

- Ensuring a high level of accuracy in all administrative and billing tasks

The Successful Applicant Will:

- Be compassionate with a caring and professional disposition

- Have strong attention to detail

- Demonstrate a friendly and patient-focused approach

- Present professionally at all times

- Remain calm and composed under pressure

- Be motivated and willing to learn

Essential Criteria

- Excellent organisational skills with the ability to take initiative and follow instructions

- Strong computer literacy

- Ability to work independently and as part of a team

- Previous experience in medical rooms (highly recommended)

- Experience using Xestro or similar medical software

If you are an experienced medical receptionist who takes pride in your work and enjoys being part of a skilled and hardworking team, we would love to hear from you.

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📌 Medical Reception (Williamstown)
🏢 seek.com.au
📍 Williamstown