Customer Service and Optical Assistant - Parramatta

Customer Service and Optical Assistant - Parramatta

16 Aug
|
Oscar Wylee
|
Parramatta

16 Aug

Oscar Wylee

Parramatta

Join our team as an Optical Assistant, a dynamic role focused on delivering exceptional customer service and exceeding sales targets.

Responsibilities

- Actively engage with customers to identify their eyewear needs and deliver top‑notch service, striving to surpass sales targets.
- Provide expert recommendations and eyewear styling advice to help customers find the best frames.
- Maintain a positive and energetic presence in the store each day, ensuring all customer queries and needs are met.
- Offer support to fellow team members, contributing to a harmonious and collaborative work environment.

Qualifications

- Strong background in fast‑paced retail settings.
- Excellent communication skills with clear and easy-to‑understand instructions for customers.
- Highly motivated and proactive,



ready to take initiative and ensure customers leave satisfied.
- Approachable and empathetic people person, eager to offer assistance.
- Flexible to work evenings, weekends, and late shifts as required.

Benefits

- Free pair of prescription glasses every six months.
- Family & Friends discounts offered twice a year.
- Chance to learn about all things eyewear through training, including styling with an extensive range of frames.
- Clear career trajectory with future management roles.

Work in our store at the picturesque Woden Shopping Centre, easily accessible by driving or public transport.

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📌 Customer Service and Optical Assistant - Parramatta
🏢 Oscar Wylee
📍 Parramatta

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