Victorian Managed Insurance Authority (VMIA) in Melbourne seeks a Head of Service and Delivery Practice to lead operational execution and client service enablement within the Risk, Insurance and Claims Solutions division. You will report to the Chief Insurance Officer and drive efficiency, governance and customer-focused service delivery.
This is a strategic leadership role combining vision with hands-on delivery, shaping strategy, building high-performing teams, embedding digital tools, and
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📌 Head of Service & Delivery Strategy (Melbourne)
🏢 Victorian Managed Insurance Authority
📍 Melbourne
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