Probe CX is seeking a Call Centre Agent in Melbourne to support a water utilities client. You will handle a high volume of in-bound inquiries and some outbound follow-up, resolving billing issues, updating accounts, and ensuring compliance.
This is a full time, permanent role based in Melbourne CBD, with a 38-hour week and standard business hours Monday–Friday, with potential weekends. You’ll engage professionally with customers, log interactions in our CRM, and collaborate with a supportive
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📌 Inbound Support Specialist - Customer Care (Melbourne)
🏢 Probe CX
📍 Melbourne
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