Role Overview: A Program Manager is responsible for overseeing a set of related projects or initiatives, often with a shared objective, to achieve strategic business goals. They ensure coordination and interdependence between projects, managing overall program risk, resources, and stakeholder communication to deliver the collective advantages.

Key Responsibilities:

- Define the program's objectives, scope, and governance structure.
- Develop and execute the overall program plan, including budget and resource allocation.
- Oversee and integrate multiple projects within the program, ensuring alignment and dependencies are managed.
- Identify, assess, and mitigate program-level risks and issues.
- Communicate program status, risks, and achievements to stakeholders, including senior management.
- Manage program budget, scope, and schedule.




- Foster collaboration and ensure effective communication among project managers and teams.
- Drive continuous improvement in program management processes.
- Candidates are required to have hands‑on experience in the e‑commerce or retail sector.
- Ensure program outcomes align with organizational strategic objectives.

Qualifications:

- Bachelor's degree in a relevant field.
- Significant experience (typically 7+ years) in project management, with some experience in program management.
- Proficiency in project and program management software and tools.
- Solid understanding of project management methodologies (e.g., Agile, Waterfall).

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📌 Technical Project Manager (Melbourne)
🏢 Smart IMS
📍 Melbourne