Responsibilities

- Lead the end-to-end People function for Customer Service and Logistics at the Truganina site and Central Supply Chain teams
- Support business strategy and workforce planning
- Deliver capability-building programs
- Manage and advise on employee relations cases
- Interpret policies and EBAs
- Manage the annual engagement survey and related actions
- Manage objective-setting and performance-management cycles
- Enhance leader and team capabilities through the internal lean manufacturing excellence program
- Improve employee engagement through plans and actions
- Build leadership capability from executives and partners through frontline leaders
- Lead the HR calendar, including Strategic Talent Review and Succession Planning, Goal Setting Alignment and Review, and Performance Calibration
- Play a leadership role on the relevant Leadership Team
- Lead the Employee Relations agenda, including grievance and dispute management, bargaining activities, and consultation processes
- Serve as the first point of contact for site-based ER cases
- Participate in ad-hoc projects

Requirements

- 5+ years of HR / People & Culture generalist or business partner experience
- Preferably experience in FMCG, Supply Chain, Logistics, or Manufacturing
- Sound knowledge and experience managing IR/ER matters in the Australian jurisdiction




- Experience working across waged/EBA and unionised workforces and professional support teams
- Effective communication and interpersonal skills
- Initiative and excellent stakeholder management skills
- Strong strategic and action orientation
- Very solid prioritisation and time-management skills
- HR / Business degree qualified or equivalent experience

Core Competencies

Demonstrates expertise in managing employee relations, workforce planning, and capability-building programs within the Customer Service and Logistics sectors. Proven ability to enhance leadership capabilities and improve employee engagement through strategic initiatives and performance management.

Highest-signal resume keywords

- Employee Relations Management
- Workforce Planning
- Capability-Building Programs
- Stakeholder Management
- Performance Management

ATS Optimization Keywords

Hard Skills

- HR Generalist Experience
- IR/ER Management
- Performance Calibration
- Objective-Setting
- Lean Manufacturing Excellence

Soft Skills

- Effective Communication
- Interpersonal Skills
- Initiative
- Time Management
- Strategic Orientation

Certifications & Qualifications

- HR/Business Degree

Industry Keywords

- FMCG
- Supply Chain
- Logistics
- Manufacturing
- Unionised Workforce

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📌 People Lead – CSL/BD/PCM, Central MSC (Melbourne)
🏢 Jobtailor
📍 Melbourne