Service Desk Analyst: First‑Line IT Support Specialist (Melbourne)

Service Desk Analyst: First‑Line IT Support Specialist (Melbourne)

16 Aug
|
Brennan
|
Melbourne

16 Aug

Brennan

Melbourne

Brennan in Melbourne is seeking an experienced Service Desk Analyst to join our high-performing team onsite at client sites in Richmond. The role involves remote troubleshooting, logging tickets in ServiceNow, and providing first-level support by phone, email, and live chat.

You will work a shift pattern around 7.6 hours daily, with one weekend per month on a rotating basis. A degree in IT or CS and Office 365 skills are preferred, and NV1 clearance is highly desirable.

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📌 Service Desk Analyst: First‑Line IT Support Specialist (Melbourne)
🏢 Brennan
📍 Melbourne

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