MSP Service Delivery Lead –Escalations & Onboarding (New South Wales)

MSP Service Delivery Lead –Escalations & Onboarding (New South Wales)

16 Aug
|
Allura Partners
|
New South Wales

16 Aug

Allura Partners

New South Wales

Allura Partners is seeking a Senior Service Delivery Manager in Sydney to lead MSP services, own complex escalations end to end, and set standards across the network. The role involves onboarding current firms, maintaining SLAs, and coaching offshore support teams to ensure high-quality service delivery.

The successful candidate will engage with senior stakeholders, drive improvements, and uphold go-live discipline within a hybrid Sydney work model.

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📌 MSP Service Delivery Lead –Escalations & Onboarding (New South Wales)
🏢 Allura Partners
📍 New South Wales

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