Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining and public transport, the hotel offers easy access to Melbourne CBD, the Dandenong Ranges and the Yarra Valley, making it a great place to grow your hospitality career.

Purpose

As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.

Primary Responsibilities

Take the helm and guide the hotel's day-to-day operations with expertise

Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere

Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise

Contribute to roster planning and preparation

Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor

Proficiency in using reservation and property management systems is a plus





Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills

Masterful in the art of both the written and spoken communication

Capable of embracing a versatile rotating schedule, including nights, weekends, and public holidays

ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays

Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

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📌 Assistant Manager (Moe)
🏢 IBIS
📍 Moe