Heidi is hiring a commercially astute SMB Customer Success Manager. Based in Sydney, Melbourne, Recent York, or London, you’ll lead the end-to-end lifecycle for SMB clinics and small healthcare organisations, serving as a trusted partner who supports deployment and expands Heidi’s footprint.
You’ll work with Implementation Specialists and Account Executives from pre-sales through to value realisation, balancing relationships with hands-on execution to drive measurable outcomes.
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📌 Strategic SMB Customer Success Manager — Remote (City of Sydney)
🏢 Heidi
📍 City of Sydney
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