Overview

Duck Creek Business Architect role at Aggne.

Job Location: Sydney/ Perth/ Melbourne, Australia

Job Experience: 10-16 years

Eligibility: Valid work eligibility within Australia

Job Description

The Business Architect serves as a key liaison between business stakeholders and technical teams, ensuring that the implementation of Duck Creek solutions aligns with business objectives and requirements. This role involves translating business needs into clear functional requirements and overseeing the architecture and design of insurance platforms using Duck Creek technologies.

Responsibilities

- Collaborate with business leaders to define the scope, goals, and deliverables of Duck Creek implementations; develop and maintain an end-to-end understanding of business processes and their alignment with Duck Creek solutions; design scalable and flexible Duck Creek architecture to meet current and future business needs.
- Elicit and document business requirements through workshops, interviews, and process analysis; translate business requirements into functional specifications for configuration and development teams; validate requirements with stakeholders and prioritize deliverables.
- Guide and oversee the design, development and configuration of Duck Creek components, including Policy, Billing, Claims, and Insights; define architectural standards, guidelines and best practices; ensure proper integration with CRM, data warehouses, and external APIs.




- Act as the primary point of contact between business teams and IT/technical teams; provide technical advice and support to business users during the project lifecycle; facilitate stakeholder meetings and solution demonstrations.
- Collaborate with QA teams to define test strategies, support user acceptance testing (UAT), and resolve issues related to functionality or design.
- Develop and deliver training sessions to end-users and maintain detailed documentation of the architecture, configurations, and operational processes.

Qualifications

- 8+ years of experience in insurance domain processes (e.g., P&C; Insurance) with at least 5 years of implementation experience.
- Hands-on experience in Duck Creek Policy, Billing, Claims, and/or Insights modules.
- Proven experience as a Business Architect or similar role within technology and business domains.
- Solid knowledge of Duck Creek Author, Rating, Forms, and other platform capabilities.
- Familiarity with integration technologies such as APIs, web services, and middleware solutions.
- Proficiency in data modelling, workflow design, and business process analysis.
- Excellent communication, presentation, and stakeholder management skills.
- Analytical thinking and problem-solving abilities.
- Strong organizational skills with attention to detail.

Requirements and Eligibility

- Eligibility: Valid work eligibility within Australia.
- Job location: Sydney/Perth/Melbourne, Australia.

Employment Details

- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Technology, Information and Internet

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📌 Duck Creek Business Architect (New South Wales)
🏢 Aggne
📍 New South Wales