O’Reilly’s Rainforest Retreat is a household name in the tourism industry. Since opening in 1926 the O’Reilly family have grown the business to accommodate up to 500 people across the Retreat, Villas, camp ground and Pat's Farm, while providing exceptional service and experiences through the Lost World Day Spa, multiple food and beverage outlets and an extensive range of outdoor activities.
An opportunity has become available to join the vibrant and friendly front of house team. We are looking for an experienced Front Desk Attendant to provide friendly and efficient service to all of O’Reilly’s guests.
What can O’Reilly’s offer you:
- An opportunity to let your personality shine through while providing exceptional service to guests.
- Immediate start is available
- Established, supportive and fun team setting
- Save money with meal plans & accommodation on site (if required)
- Join in with O’Reilly’s guided activities when you’re not working
- A unique and beautiful work location
About the role:
- Providing our guests with warm,
friendly and efficient service from the moment they arrive, right through until the time of their departure
- Answering queries from our guests in a prompt, efficient and courteous way
- Processing financial transactions accurately
- Promoting our Guest Activities and experiences and spa treatments.
- Handling guest issues and complaints
- Answering Reservation inquires
What we look for:
- A minimum of 6 months experience in a hotel front of house environments is preferred
- Newbook PMS experience, but not essential
- Advanced knowledge of MS (word, excel and Outlook)
- Immaculate presentation and grooming
- Excellent oral and writtencommunication skills with an eye for detail
- Ability to work autonomously as well as part of a team, in a fast paced and dynamic environment
- Demonstrated strong people skills
- A positive and enthusiastic attitude with a guest-oriented approach to problem solving
- Authentic and friendly disposition
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📌 Front Desk and Reception Attendant (Scenic Rim Regional)
🏢 O`Reilly`s Rainforest Retreat
📍 Scenic Rim Regional
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