- Serve as a strategic advisor and technical expert leading targeted engagements to accelerate product adoption
- Lead the full adoption journey from baselining customer environments to providing feedback for product roadmap
- Document adoption plans, site matrices, and communications for project alignment
- Guide customers on strategic decisions and lead architectural initiatives
Requirements
- 7+ years in security consulting or technical customer success roles
- Expert-level knowledge of Secure Access, Umbrella, DUO, ISE, NGFW, Secure Workload, and XDR/SNA
- Bachelor's or Master's degree in Engineering or Computer Science
- Multiple advanced certifications (CISSP or CISM plus CCIE preferred)
Core Competencies
Demonstrates expert-level knowledge in Secure Access, Umbrella, DUO, ISE, NGFW, Secure Workload, and XDR/SNA, while effectively guiding customers through the product adoption journey and leading architectural initiatives.
Holds advanced certifications and a strong background in security consulting or technical customer success roles.
Highest-signal resume keywords
- Expert-Level Knowledge of Secure Access
- Expert-Level Knowledge of Umbrella
- Expert-Level Knowledge of DUO
- Expert-Level Knowledge of ISE
- Expert-Level Knowledge of NGFW