Job Type: Permanent position | Full time position

Job Description

Sydney, NSW, Full Time, Retail Vacancy Listing Dates 14/08/2026 to 11/09/2026 Please Quote Reference Number 18111

- Retail Store Manager required
- Full time chance | Annual salary: $80,000 - $84,000
- Join Sal's Authentic

New York Pizza in Sydney THE ROLE Sal's Authentic New York Pizza York Street is looking for an experienced, hands-on Store Manager to run the day-to-day operations of our restaurant. You'll take full ownership of the store from the pizzas coming out of the oven to the numbers on the P&L; while leading a team that lives and breathes Sal's standards of quality and service.

WHAT YOU'LL DO :

- Manage the daily operations of the fast-food restaurant and ensure efficient front-of-house and back-of-house service
- Determine product mix, stock levels and customer service standards
- Manage food, beverage, packaging and ingredient inventory in accordance with established par levels
- Formulate and implement purchasing and pricing policies within franchise guidelines
- Place supplier orders and coordinate stock availability, delivery and quality
- Implement local marketing, promotions and sales initiatives to increase store revenue and repeat business
- Manage online ordering platforms and third-party delivery partners, including order flow, menu availability, pricing, promotions, customer issues and delivery performance
- Oversee in-store, takeaway, online and delivery orders to ensure accuracy, timely preparation and consistent service standards
- Monitor sales, operating costs, labour costs, wastage and store profitabilityPrepare budgets, forecasts and performance reports and monitor results against store KPIs
- Maintain accurate records of stock levels, cash handling, financial transactions and POS activity
- Recruit, train, roster,



supervise and coach front-of-house and back-of-house employees
- Resolve customer enquiries, feedback and complaints professionally
- Ensure compliance with food safety, allergen management, workplace health and safety and company procedures
- Maintain the organisation’s standards for food quality, presentation, portion control and customer service

WHAT WE'RE LOOKING FOR :

- Diploma in Hospitality Management or a closely related qualification
- Minimum one year of relevant experience in a fast-food restaurant, quick-service restaurant, hospitality or retail management setting
- Demonstrated experience managing store operations, staff, stock, budgets and customer service
- Experience managing online orders and third-party delivery platforms
- Strong understanding of food safety, workplace health and safety and operational compliance
- Experience with staff recruitment, training, rostering and performance supervision
- Ability to manage store KPIs, labour costs, inventory, purchasing and financial records
- Strong leadership, communication and problem-solving skills
- Ability to work a rotating roster, including evenings, weekends and public holidays
- Previous pizza restaurant, franchise or quick-service restaurant experience will be highly regarded

ABOUT YOU You are a practical and commercially focused manager who can lead from the front in a fast-paced fast-food environment. You understand the importance of strong team culture, consistent food quality, effective stock and cost control and exceptional customer service.

WHAT SAL'S OFFERS:

- Structured training and professional development
- Supportive franchise systems and operating procedures
- Career development opportunities within a growing Australian restaurant network
- A positive and values-driven workplace culture

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📌 Retail Store Manager (New South Wales)
🏢 Netyourjob
📍 New South Wales