As a Learning and Development Consultant, you will be joining a team of L&D; professionals that drive and support all Learning initiatives for our front-line call centre & retail member centres. You will be responsible for designing and delivering learning and development activities that support and drive the strategic objectives.

This position is being offered as a full time 12-13 month contract, based predominantly at our Collier Pass office, Joondalup.

What will you be doing?

- Make recommendations on processes aligned to current business practice and emerging needs
- Identify and implement the most effective and efficient learning methodologies, with a focus on digital learning practisesand face to face engagement
- Assist with the design and implementation of virtual onboarding and training programs to a large audience of adult learners
- Conducting training sessions as required ensuring competence in both in the controlled classroom type setting and in relation to the workplace
- Initiate learning interventions that support change impacts and projects
- Collaborate and continuously improve common methodologies





What you will bring:

- Knowledge of RAC Sales and Member Services products, with the ability to apply this experience to design and develop effective training tools and initiatives
- Relevant and up-to-date knowledge of adult learning methodologies and practices, particularly in planning, developing and delivering training workshops and courses
- Trained across Roadside Assistance products and services is desirable but not essential
- Proven ability to engage with multiple stakeholders across diverse locations
- Excellent communication, relationship-building and stakeholder engagement skills
- Strong capability in identifying and assessing learning needs
- Ability to collaborate effectively within a learning team, while also working confidently and autonomously
- Demonstrated commitment to health and safety
- Excellent time management and organisational skills

Applications will close 9am Tuesday 18th August 2026.

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📌 Learning & Development Consultant (Western Australia)
🏢 Rac Wa
📍 Western Australia