- Lead delivery across multiple digital and eCommerce projects
- Manage agency capacity, resourcing and forecasting
- Track project timelines, budgets, scope and profitability
- Identify risks, blockers and delivery issues early
- Coordinate cross-functional teams across Design, Engineering and Client Success
- Improve project planning, processes and reporting
- Support and coach client-facing and delivery team members
- Work with discipline leads to improve project delivery methods
- Maintain transparent communication with internal stakeholders and clients throughout delivery

Requirements

- Strong experience within a digital, eCommerce or software agency environment
- Experience managing complex digital projects and cross-functional teams
- Strong project and delivery management skills
- Confidence managing multiple projects and competing priorities
- Commercial awareness across budgets, scope, utilisation and project profitability
- Experience with resource planning, capacity management and forecasting
- Strong stakeholder management and communication skills
- Proactive, structured and solutions-focused approach
- Shopify,



Shopify Plus or broader eCommerce experience is highly regarded

Core Competencies

Demonstrates strong project and delivery management skills within digital and eCommerce environments, effectively coordinating cross-functional teams and maintaining clear communication with stakeholders. Proficient in resource planning, capacity management, and ensuring project profitability.

Highest-signal resume keywords

- Digital Project Management
- ECommerce Experience
- Stakeholder Management
- Resource Planning
- Budget Management

ATS Optimization Keywords

Hard Skills

- Project Management
- Delivery Management
- Capacity Management
- Forecasting
- Risk Identification
- Process Improvement
- Budget Tracking
- Scope Management

Soft Skills

- Communication Skills
- Proactive Approach
- Structured Thinking
- Solutions-Focused Mindset

Industry Keywords

- Digital Agency
- ECommerce
- Cross-Functional Teams
- Client Success

Tools & Technologies

- Shopify
- Shopify Plus

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📌 Project Delivery Lead (New South Wales)
🏢 Jobtailor
📍 New South Wales