Restaurant Manager Okami Hampton Hampton VIC 3188 Job Type: Full time Salary range: $78,000-85,000 At OKAMI Japanese Restaurant, we offer an extensive array of traditional Japanese cuisine. Our guests enjoy a diverse menu that includes everything from sushi and sashimi to tempura and teriyaki, all made with high-quality ingredients.
Our commitment to culinary excellence provides a delightful journey through Japanese gastronomy. We are currently seeking a passionate and experienced Restaurant Manager to support the overall operations of our restaurant. This is an exciting opportunity for a hospitality professional with strong leadership skills and a flair for exceptional customer service.
Roles and Responsibilities
- Overseeing daily restaurant operations to ensure efficient service and consistent food and customer service standards.
- Providing advice and organising tastings for new menu items in consultation with management and chefs.
- Liaising with customers to plan and arrange special functions, including parties and group events.
- Monitoring inventory levels, arranging the purchase of food, beverages and other supplies, and negotiating with suppliers where required.
- Maintaining records of income and expenditure, monitoring cash flow,
and controlling operational costs and budgets.
- Collecting customer feedback regarding food and service quality and resolving complaints where required.
- Ensuring the kitchen, dining areas and other restaurant facilities comply with relevant health, safety and hygiene requirements.
- Interviewing, selecting, training and supervising restaurant staff.
- Preparing weekly staff rosters and arranging replacement staff where required.
- Monitoring staff performance, providing guidance and implementing appropriate measures to maintain service standards and a positive working environment.
Required Qualification and Experience
- At least 3 years’ experience as a Restaurant Manager
- Diploma of hospitality management or equivalent
Required Knowledge and Skills
- Proactive, energetic and shares a passion for the hospitality industry
- Outstanding organisational and management skills
- Demonstrated ability to interview, train, and supervise staff
- Proficiency in budgeting, monitoring cash flow, and managing stocks and supplies
- Ability to work under pressure in a fast-paced workplace
- Strong ability in customer service
- Knowledge of food safety and health regulations, ensuring the venue meets all compliance standards