Our valued State Government client, is seeking an experienced Business Support Officer to join their North Queensland team based in Townsville. This is an excellent opportunity for a highly organised administration skilled who enjoys working in a fast-paced environment and delivering exceptional customer service.

About the Role

Working closely with the Business Support Coordinator and Business Manager, you will assist with the management of work orders and projects across the North Queensland region, ensuring the integrity and efficiency of business processes.

Key Responsibilities

- Provide high-quality customer service to QBuild customers and stakeholders.
- Support the management and administration of work orders and project activities.
- Maintain accurate records and information within systems such as Ellipse and Microsoft Office.
- Prepare correspondence, reports, documents and other administrative materials with a high level of accuracy.
- Respond to enquiries and provide support to senior staff, including during periods of absence.
- Develop, maintain and improve procedures, manuals and registers.
- Undertake general administrative and business support functions as required.
- Work effectively within a team environment while meeting performance targets and KPIs.

About You





- Strong attention to detail and a commitment to accuracy.
- Previous administration or business support experience.
- Intermediate to advanced Microsoft Office skills, particularly Excel.
- Excellent organisational and time management skills.
- Strong written and verbal communication abilities.
- The ability to thrive in a fast-paced environment and manage competing priorities.
- A proactive, team-focused approach to work.

Mandatory Requirements

- Current clear driver's licence.
- Intermediate to advanced Microsoft Office Suite skills, particularly Excel.
- High level of attention to detail.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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📌 Business Support Officer (Townsville City)
🏢 Dfp Recruitment
📍 Townsville City