Sydney, NSW, Australia TCS - AU_Syd - CBA

About the job ServiceNow Developer_L3R6587W

Experience: 5+ years experience in Service Catalog development/administration/implementation/configuration using the ServiceNow ITSM solution.

Responsibilities

- Responsible for developing/administering technical solutions on the ServiceNow tool platform for design and catalog development
- Understands the differences between the configuration and customization of the ServiceNow platform and apply experience to complete the analysis
- Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
- Consults with Process Leaders to develop appropriate technical solutions in Service Now
- Follows up on outstanding development needs and provides timely status reports to the project manager
- Advises on options,



risks, s and impacts on business/ITIL processes
- Communicates technical problems and solutions to both technical and non-technical

Primary Skills

- Working knowledge of ServiceNow components like Business Rules, Client Scripting, UI
- Solid customer service and excellent verbal/written communication
- ITIL/ServiceNow certified

Desired Skills

- Hands‑on integrations experience with third‑party tools/applications with ServiceNow using plugins & custom integrations
- MID Server configurations for integrations & data pull
- Discovery, Asset Management, CMDB knowledge & experience
- Non‑ITSM application development experience is an added advantage
- Understand the full application lifecycle
- Desired past work experience with industry‑leading providers of ITSM tools

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📌 ServiceNow Developer_W (New South Wales)
🏢 Axiom Technologies
📍 New South Wales