Join to apply for the Koorie Student Support Officer role at Holmesglen

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands‑on learning approach is supported by state‑of‑the‑art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Prospect:

- Full‑Time | Ongoing contract of employment.
- PW4 $66,921 - $72,661 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
- Chadstone Campus – onsite parking with close proximity to public transport. Travel to other campuses is required.

The Student Engagement and Equity Department at Holmesglen is dedicated to fostering an inclusive, supportive, and collaborative educational environment where every student feels valued. The department promotes a vibrant student life and advocates for the diverse needs of students, offering key services such as disability support and programs for First Nations students. Focused on diversity, equity, and inclusion, the department also leads strategic initiatives that amplify student voices and ensure meaningful student partnerships throughout their journey at the Institute.

We are looking for a passionate Koorie Student Support Officer to join our team at Holmesglen! In this role, you will engage with faculties and support areas within the Institute to help First Nations students reach their full potential through further education pathways.

You will provide essential in‑class and one‑on‑one support for students needing academic assistance, including those with disabilities, learning disabilities, or medical and mental health conditions.

Additionally,



you will connect with First Nations culture in a respectful and supportive manner to create a safe learning environment that promotes educational success.

This is a First Nations identified position and only available to Aboriginal and Torres Strait Islander peoples. This position represents a special measure in accordance with s8(1) of the Racial Discrimination Act 1975 (Cth) and s12 of the Equal Opportunity Act 2010 (Vic).

As a Koorie Student Support Officer, you will:

- Provide culturally appropriate support and initial engagement for Koorie and First Nations students.
- Develop and coordinate Individual Learning Support Plans to address academic, well‑being, and financial needs.
- Deliver case management and tailored pathways advice to support student participation and success.
- Collaborate with teaching and support staff to build understanding of Koorie perspectives and issues.
- Coordinate cultural and social activities that strengthen community connection and campus engagement.

To be successful, you’ll have:

- Connection to the Koorie community with broad knowledge of working with First Nations communities.
- Demonstrated understanding of ethical professional practices case management processes for First Nations student support services.
- Ability to establish rapport with students and staff, sound advocacy skills, empathy, problem‑solving abilities, and flexibility to respond to changing demands.
- Self‑motivated with strong time management, administrative, and record‑keeping skills, capable of working autonomously or within a team.
- Qualification in Education Support, Disability, Community Services,



or a related field with significant relevant experience.
- WWCC, Victorian Licence, Police Check: Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, Victorian Licence and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of well‑being initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work‑life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

Here's how to apply:

Please submit your updated resume.

For a confidential discussion regarding this role, please contact Tina Whitmore (Student Engagement and Equity Manager) at [email protected].

For further information relating to this opportunity and to view the position description, please click here.

Applications for this position close on 11:59 pm Sunday 18th January 2026.

Employees attending certain workplace settings, including health and care facilities, may be required to meet mandatory vaccination obligations.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at [email protected] or on 03 9564 1530 and we will work with you to identify the best way to assist.

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📌 Koorie Student Support Officer (Melbourne)
🏢 Holmesglen
📍 Melbourne