We are actively looking for a HubSpot Solutions Architect to join our team. As a Solutions Architect you will play a pivotal role in delivering outstanding customer experiences by designing how HubSpot should work for our clients across their entire customer journey. Your expertise will ensure their portal is architected to the way their business actually runs, that their data structure supports them as they grow, and that their team is confident and capable in the system once it is live.

This role is currently a 4-5 day position for someone with HubSpot and solutions architecture experience to join the team. The ideal candidate for this role is someone who is

- Able to start in September,
- Has 3 years+ experience in a previous Solutions Architecture role
- Has 4 years+ experience within HubSpot (Enterprise Subscription levels)
- Based in Australia

At Exemplify - "We are a team of enthusiastic problem solvers, enabling organisations to streamline processes, increase profitability and enable teams to deliver world class customer experiences." - We do this by crafting HubSpot portals designed and built to the needs of businesses, allowing them to create amazing customer experiences.

Your responsibilities include

- Running discovery sessions and architecture workshops with clients to understand their business, their data and their customer journey
- Designing HubSpot architecture end to end, including object models, custom objects, lifecycle and pipeline design, automation and reporting structures
- Mapping processes and customer journeys,



then presenting them back to clients for live feedback so they can see and shape the solution
- Getting hands on where it counts, building demos, testing solutions and proving out approaches before they go to the wider team
- Guiding clients at the pace they need to move, while keeping a clear view of what becomes possible for them later
- Scoping and directing the build with our CRM implementation specialists, then QA'ing what has been built against your architecture
- Running post implementation training and enablement, and creating the guidance and documentation that makes it stick
- Bringing AI into how we work, both in sharpening our own processes and in identifying where it can genuinely help a client across their customer journey

About you

- You have in-depth HubSpot experience. You understand the platform's limitations and what sits behind each subscription tier, and you design accordingly
- You have a strong grasp of data structures and custom objects, and can translate a complex business into a clean model
- You are experienced and comfortable in front of clients, running discovery, facilitating workshops, presenting solutions and managing stakeholders
- You are confident running training and enablement sessions and answering questions




- You have are able to manage and oversee an implementation from first conversation through to handover
- You work well independently and collaboratively, with the handover discipline that makes a small team work
- You are genuinely interested in AI and where it fits, both for us and for our clients
- You are curious about how businesses work and enjoy solving complex problems for them
- You care deeply about about everyone's success

Experience with process mapping in Miro or similar, and a good understanding of how integrations work and AI usage/ applications are all well regarded.

What we can offer you

- The opportunity to do the work you love across a wide range of businesses, understanding how each one really works and designing something that fits it properly
- A close working relationship with a team that has a decade of HubSpot experience behind it, and a real interest in where you want to take your career
- A role in a small, quick growing business where your ideas are heard and your work makes a visible difference
- The flexibility to work remotely, with quarterly and additional in person catch ups and team building
- Support in achieving what you are working towards, professionally and personally
- Help shape our future. Have the freedom to bring new ideas to the table and see them put into practice

Join us at Exemplify and be part of a team that is passionate about creating extraordinary customer experiences through HubSpot CRM implementation and support.

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📌 Hubspot Solutions Architect (Melbourne)
🏢 Exemplify
📍 Melbourne