TFX is looking for a motivated and personable Sales & Customer Support Representative to join our growing team in Lithgow.
This is a fast-paced and varied role suited to someone who enjoys building relationships, helping customers and working as part of a supportive team environment. You’ll be speaking with customers daily, assisting with enquiries, generating sales opportunities and helping keep projects moving across the construction industry.
About Us
TFX is a family-owned business supplying fasteners, hardware and site consumables to the building and civil construction industry across NSW. Proudly based in Lithgow, we have built our reputation on reliable service, practical solutions and robust customer relationships.
About the Role
Your day-to-day responsibilities will include:
Handling inbound and outbound customer calls
Assisting customers with product enquiries and sales orders
Building and maintaining strong customer relationships
Generating new sales opportunities and leads
Supporting account management and follow-up
Assisting with quoting,
order processing and database updates
Working closely with our sales and operations teams to ensure excellent customer service
What We’re Looking For
We’re looking for someone who:
Has strong communication and people skills
Is confident on the phone and enjoys customer interaction
Has previous sales, customer service or phone-based experience
Is organised, motivated and able to multitask
Works well within a team environment
Has a positive attitude and strong work ethic
Experience within construction, industrial supplies or trade-related industries is highly regarded, but not essential.
Why Join TFX?
Supportive team environment
Stable, long-term opportunity
Family-owned and operated business
Opportunity to grow within the company
Diverse and hands-on role with daily variety
If you’re looking for a role where you can contribute, grow and be part of a hardworking team, we’d love to hear from you.