Ready for a role where no two days are the same?

If you’re an organised, switched on administrator who can juggle multiple priorities, keep trades moving and stay calm when things get busy, this could be the opportunity you’ve been looking for.

Our client is a well-established and highly regarded business within the timber flooring and building industry. With decades of experience and strong relationships with some of Australia’s leading residential builders, they continue to grow through a genuine commitment to service, quality and getting the job done right.

We’re now looking for a Warranty & Administration Coordinator to join their busy Thomastown team.

This is not a role where you’ll be sitting around waiting for the phone to ring. You’ll be coordinating people, managing jobs, speaking with clients and trades, updating systems and keeping multiple jobs moving forward, often all at the same time.

About the Role

Reporting to the Operations Manager, you’ll become an integral part of a busy administration and coordination team responsible for managing warranty jobs from initial request through to completion.

Your ability to prioritise, multitask and think on your feet will be critical.

Your day-to-day responsibilities will include:

Coordinating warranty jobs from commencement through to completion

Managing daily schedules and coordinating installers and trade teams across multiple sites

Liaising with builders, clients, warranty managers and installation teams

Maintaining strong working relationships with key builder accounts

Providing administration and coordination support to the wider team

Ensuring jobs are accurately scheduled, followed up and completed within required timeframes

Managing calendars and coordinating levellers and timber installers from site to site

Updating systems, job files and relevant documentation

Data entry, stock coordination and general administration





Working to established processes, targets and service standards

What We're Looking For

We’re looking for someone who takes ownership.

You may already have experience in building, construction, property, trades or warranty administration, or you may simply have a strong background in a busy coordination environment where you're constantly dealing with competing priorities.

Ideally, you will have:

At least 3 years' administration experience in a rapid-paced environment

Experience coordinating trades, contractors, technicians or field-based teams

Experience within the residential building industry is highly desirable

Excellent organisational and time-management skills

The ability to confidently multitask and manage competing deadlines

Strong attention to detail without losing sight of the bigger picture

Excellent verbal and written communication skills

Confidence dealing with builders, clients, trades and internal stakeholders

Strong computer skills and the ability to work with reporting systems and data

A proactive, solutions-focused approach

The confidence to make decisions and use initiative

The resilience to stay focused and productive when things get hectic

The Personality We're Looking For

This role will suit someone who enjoys being busy.

You’ll need to be comfortable switching between tasks, answering questions, chasing jobs, coordinating trades and dealing with unexpected issues, sometimes within the same five minutes!

You won’t be successful by simply ticking boxes. You’ll need to think ahead, communicate clearly, follow things through and take ownership of your workload.

What’s On Offer?

Paid day off on your birthday

Comprehensive training and ongoing support

Career progression opportunities

Annual recognition events

Stable, long-term career opportunity

The opportunity to join a growing and highly respected business

A supportive team environment where your contribution genuinely matters

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📌 Warranty & Administration Coordinator (Whittlesea)
🏢 Simplerecruit
📍 Whittlesea