Uniting NSW.ACT is seeking a Service Desk Analyst to join the IT Service Desk team in Parramatta CBD. This full-time fixed-term six-month role provides first-line IT support to Uniting staff and frontline teams.
You will handle remote Tier 1 support via phone, email or ServiceNow, log requests, and collaborate with specialist groups to resolve incidents while maintaining solid customer service.
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📌 Service Desk Analyst: Frontline IT Support (6-Month) (Parramatta)
🏢 Uniting NSW & ACT
📍 Parramatta
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