16 Aug
|
Ntt
|
New South Wales
16 Aug
Ntt
New South Wales
NTT DATA is seeking a Managed Services Service Desk Agent to act as a senior service desk resource and first point of contact for clients and vendors. The role involves handling calls, chats, tickets, and mailbox management, applying standard procedures to resolve incidents and service requests.
Key responsibilities include logging and diagnosing requests, providing timely updates, collaborating with resolver groups, and generating breach/aging reports.
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📌 Senior Service Desk Analyst — 24/7 IT Support & Client Care (New South Wales)
🏢 Ntt
📍 New South Wales