KPS Australia is home to Australia's most trusted smoke alarm brands - Red Smoke Alarms & Emerald Alarms. We're known for our reliability, exceptional customer service and expert product knowledge. At KPS we create our won market-leading private label ranges, developing product solutions that solve genuine customer problems and continually raise the bar. With ambitious growth plans and exciting current product categories on the horizon, we're now looking for an experienced Product Coordinator to strengthen and support our product offer.

The Product Coordinator will support the Product Development Manager in the coordination and execution of product development activities. The role is responsible for maintaining accurate product information, assisting with product lifecycle processes, and ensuring that all documentation and compliance requirements are met. The position plays a key role in facilitating communication across teams, coordinating activity across stakeholders and supporting timely and efficient product delivery.

The Product Coordinator coordinates product management activities across the business and ensures efficient communication across sales, marketing, operations, customer service, finance teams and with the KPS supplier base.

Responsibilities

Assist with coordinating new product development projects

Coordination of sample requests, product testing and approvals

Maintain accurate product information within ERP and other business applications

Create and update product specifications, descriptions, pricing and technical documentation

Assist in monitoring product performance and customer feedback

Coordinate product updates, packaging changes and product discontinuations

Liaise with suppliers regarding product specifications, artwork,



packaging and delivery

Coordinate communication across product, sales, marketing, customer service, operations and finance teams

Monitor warranty trends, coordinate warranty investigations and supplier product returns

Review and approve technical content used for marketing collateral including brochures, catalogues, promotions and websites

Qualifications and requirements (mandatory or desired)

Tertiary qualification in Product Management, Supply Chain, Manufacturing or related discipline (Desired)

Experience in administrative, product, marketing, procurement r project coordination role

Proven project management capability

Experience within manufacturing / electrical products

Intermediate to advanced Microsoft Office skills, especially Excel

Knowledge and Skills

Full bilingual professional fluency in Mandarin Chinese and English (both written and spoken is highly desirable)

Strong commercial adn analytical skills

Proven project management capability

Strong stakeholder management and communication skills

Strong organisational and prioritisation skills, with the ability to manage multiple initiatives simultaneously

Collaborative working style, adept at working within team environments while also capable of working independently to achieve goals

Personal Qualities

High integrity, accountability, and attention to detail

Curious and willing to deeply understand products, legislation and industry nuance

Resilient and adaptable in a fast paced environment

Sense of humour and appreciation for the dynamics of a small team

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