- Act as the technical SME for NEC's Public Safety solutions
- Define and maintain product and solution architecture standards
- Develop technical collateral, design guides and demo environments
- Support product roadmaps and non-functional requirements
- Engage with customers to gather technical requirements and shape future solutions
- Support workshops, solution demonstrations, proposals and bid responses
- Provide technical leadership across NEC's Public Safety solutions portfolio
- Work closely with Product Managers, Engineering, Pre-Sales and customers
- Help define product architecture, influence roadmaps, and deliver solutions supporting emergency services and critical response agencies across ANZ
Requirements
- 10+ years' experience across software, systems, infrastructure or solution engineering environments
- Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles
- Experience providing technical leadership and influencing technology strategy
- Strong understanding of SaaS platforms and product-based business models
- Ability to communicate complex technical concepts to technical and non-technical stakeholders
- Experience working within structured project environments and delivering to project milestones
- Strong troubleshooting and problem-solving skills across applications and infrastructure
- Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation
- Experience with Microsoft Active Directory and Windows domain environments
- Working knowledge of Microsoft Windows Server platforms
- Working knowledge of Linux/Unix operating systems
- Working knowledge of MySQL and/or Microsoft SQL Server
- Working knowledge of virtualisation platforms including VMware or Hyper-V
- Desirable: Emergency Services, Control Room or Public Safety systems experience
- Desirable: Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems
- Desirable: Knowledge of radio technologies including UHF/VHF, PTToC and P25
- Desirable: Experience within PABX, IP Telephony or Contact Centre environments
Core Competencies
Demonstrates extensive experience in Solution Architecture and Software Engineering, with a robust focus on SaaS platforms and technical leadership. Capable of communicating complex technical concepts effectively to diverse stakeholders while supporting emergency services and critical response agencies.
Highest-signal resume keywords
- Solution Architecture
- Technical Leadership
- SaaS Platforms
- Application Integration Technologies
- Microsoft Active Directory