Join to apply for the Service Coordinator role at S&you; Australia

Join to apply for the Service Coordinator role at S&you; Australia

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Our client is looking for a sharp, solutions-driven Service Coordinator to be the link between our customers and our field service team. If you thrive in a fast-paced, customer-focused environment and love turning challenges into smooth solutions, this role is for you.

Responsibilities

- Be the first point of contact for service and warranty enquiries — responding fast, finding faults, and offering smart solutions.
- Schedule and prioritise jobs for our Field Technicians to keep everything flowing smoothly.
- Process warranty claims and liaise with suppliers for quick resolutions.
- Provide clear product advice and quotes to customers — and follow up to get results.
- Keep accurate records, track job progress, and support internal teams with technical insights.
- Help drive improvements across systems, service quality, and customer experience.

What You’ll Bring

- Experience in service coordination, scheduling, or customer support.
- Strong fault-finding and problem-solving skills — ideally in a technical or product-based environment.
- Great communication, organisation, and multitasking abilities.
- Tech-savvy: confident with Microsoft Excel, Dynamics, and Office 365 preferred.
- A proactive mindset — you're someone who sees a better way and makes it happen.

Why Join

A global sustainability leader delivering smarter water solutions. You’ll be part of a supportive, values-driven team where your ideas count — and your work makes a difference.

Salary guide: $80-85k+super

Contact: [email protected]

Details

- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Staffing and Recruiting

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📌 Service Coordinator (New South Wales)
🏢 S&you Australia
📍 New South Wales