An exciting opportunity has arisen for a Digital Manager to join our Group Digital Team. This role will be responsible for the overall success of the Commonry digital business and will oversee the day-to-day brand website operations, marketplace channels, digital marketing strategies, and help shape the digital customer experience across all touchpoints.

The Role

- Lead the day-to-day operations of all brand digital channels, ensuring activities are actioned on time and in‑line with brand marketing and product plans
- Ensure all web assets, content and promotions are tested, configured, and implemented
- Oversee and coordinate the production of web photography and other digital creative assets
- Work closely with the Group Digital team to identify, drive and coordinate the implementation of design and UX improvements across all digital touchpoints
- Identify and rectify issues, ensure service levels and quality standards are maintained
- Use data and analytics to identify areas of improvement and strategic opportunities
- Collaborate with Customer Care to help support the resolution of irregular customer issues and identify opportunities for improvement
- Delivery and execution of the brand digital marketing strategies across all paid channels
- Work closely with brand marketing teams to optimise the use of creative assets by channel

The Perfect Fit

- A relevant tertiary or equivalent qualification in Commerce, Business, or Information Technology




- A minimum of 7 years’ experience operating an ecommerce business and digital marketing channels
- Well-developed communication, time management, analytical, and stakeholder management skills
- High attention to detail and problem‑solving skills
- Ability to work in a high pressure and fast paced environment whilst maintaining composure
- Excellent data analysis & reporting skills
- Understanding of web design and UX standards
- Understanding of retail, digital marketing, and social media

Added Benefits

- Generous discounts across all Brandbank Brands!
- Opportunity to work for a uniquely Australian Retail Group with a global vision
- Supportive team culture and environment
- Employee Referral Program – be rewarded for referring great new people to our team
- Health and Wellbeing programs including an Employee Assistance Program
- Brandbank Day – an additional day's leave to use however you like
- You & Your Mate – yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter
- Sample Sales – exclusive access to product samples at outstanding prices – a fun and exciting benefit for anyone who loves our brands
- Pantry Perks – free breakfast and snacks available on‑site for a quick pick‑up
- End‑of‑Trip Facilities – including bike stands, showers, towel service, and ironing boards for those commuting in active ways

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📌 Digital Manager (Melbourne)
🏢 Brandbank Group
📍 Melbourne